Frequently Asked Questions
Everything you need to know about your Cygnett tech essentials.
What is the standard shipping timeframe for orders?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
Are Cygnett products covered by a warranty?
Yes, all Cygnett products come with a standard 2-year manufacturer's warranty that covers any defects in materials or workmanship under normal use.
What is your return policy if I change my mind?
We offer a 30-day return policy for items in their original, unopened packaging. Please contact our support team to initiate a return authorization.
Are your wireless chargers compatible with both iPhone and Android?
Our wireless chargers utilize Qi technology, making them universally compatible with any Qi-enabled device, including the latest iPhone and Samsung Galaxy models.
How can I track the status of my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.